Welcome to Wander Giggles, where comfort travels with you.

This Rental Agreement (“Rental Agreement”) applies to rental bookings made through the Wander Giggles Platforms and should be read together with the Wander Giggles Terms of Service and Privacy Policy.

By completing a rental booking, you (“Renter”, “you”, or “your”) acknowledge and agree to the terms below.

1. Rental Booking

The rental item(s), rental period, applicable fees, and delivery or pickup arrangements will be shown in your booking confirmation.

All rentals must be booked and paid for through the Wander Giggles Platforms.

The Renter is responsible for providing accurate contact and delivery information and for being available to receive and return the rented item(s) as agreed.

2. Rental Period

The rental period begins and ends on the dates stated in the booking confirmation.

Any request to extend a rental period must be made through the Wander Giggles Platforms and is subject to availability and additional charges.

Items must be returned at the agreed time. Late returns may result in additional charges.

3. Delivery and Pickup

Where delivery and pickup are included, arrangements will be coordinated using the contact information provided by the Renter.

The Renter is responsible for ensuring that the delivery and pickup location is accurate and accessible and that someone is available when required.

Additional charges may apply if a new delivery or pickup attempt is required due to circumstances attributable to the Renter.

4. Inspection Upon Receipt

The Renter should inspect the rented item(s) upon receipt.

Any visible damage, missing parts, or concerns about the condition of an item should be reported to Wander Giggles as soon as reasonably possible, preferably with photographs.

If an item appears unsafe or defective, the Renter should not use it and should contact Wander Giggles promptly.

5. Proper Use and Care

The Renter agrees to:

• • • Use the item only for its intended purpose.
    • Follow all manufacturer instructions and safety warnings.
    • Observe applicable age, height, weight, and other usage limitations.
    • Properly supervise children when using rented equipment.
    • Use all applicable safety restraints and protective features.
    • Take reasonable care of the rented item.
    • Not modify, repair, or alter the item without permission.

The Renter is responsible for determining whether an item is appropriate for the child or children using it.

6. Cleaning and Hygiene

Rented items should be returned in a reasonably clean condition.

Additional cleaning charges may apply where an item is returned excessively soiled, stained, contaminated, or otherwise in a condition requiring cleaning beyond normal use.

The Renter must not use cleaning products or methods that may damage the equipment or are contrary to the manufacturer’s instructions.

7. Damage, Loss, and Theft

The Renter is responsible for the rented item during the rental period and must take reasonable care to prevent damage, loss, or theft.

The Renter may be charged for the reasonable cost of repair or replacement where an item is:

• • • Lost or stolen;
    • Damaged through misuse, negligence, or improper handling;
    • Returned with damage beyond normal wear and tear; or
    • Returned with missing essential parts or accessories.

Damage or loss matters will be handled in accordance with the Wander Giggles Terms of Service and applicable Damage & Loss Policy.

Wander Giggles may facilitate communication between the Renter and Provider regarding damage, loss, repair, or replacement.

8. Security Deposit

Where applicable, a security deposit will be clearly displayed before the booking is completed.

A security deposit may be used to cover eligible charges relating to damage, loss, theft, missing parts, excessive cleaning, or late return, in accordance with the applicable policies.

Any remaining balance will be returned in accordance with the applicable security deposit terms.

9. Car Seats and Safety Equipment

For car seats and other vehicle safety equipment:

• • • The Renter is responsible for selecting an appropriate product for the child.
    • The Renter is responsible for confirming compatibility with the vehicle.
    • The Renter is responsible for correct installation and use.
    • The Renter must follow the manufacturer’s instructions and applicable laws.
    • Wander Giggles does not install car seats unless a specific installation service is expressly offered and confirmed.

A car seat involved in a vehicle accident must not be reused and should be reported to Wander Giggles immediately.

The Renter must not use cleaning methods or products that are not approved by the manufacturer.

10. Cancellations and Refunds

Cancellations are subject to the cancellation and refund terms displayed on the Wander Giggles Platforms and in the booking confirmation.

Unless otherwise stated:

• • • 7 or more days before delivery: Full refund.
    • 48 hours to 7 days before delivery: 50% refund.
    • Less than 48 hours before delivery: No refund.
    • Provider cancellation: Full refund.

11. Relationship with the Terms of Service

This Rental Agreement forms part of the terms governing your rental transaction and must be read together with the Wander Giggles Terms of Service.

If there is a conflict between this Rental Agreement and the Terms of Service, the Terms of Service will govern unless the specific booking terms expressly state otherwise.

12. Acceptance

By completing a rental booking through Wander Giggles, the Renter confirms that they:

• • • Have read and accepted this Rental Agreement.
    • Agree to use rented equipment responsibly and in accordance with manufacturer instructions.
    • Understand their responsibilities regarding the care and return of rented items.
    • Agree to the applicable Wander Giggles Terms of Service and policies.