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Free Delivery & Pick-up within Riyadh on orders of SAR 350 or more!
Orders, Availability & Payments
Welcome to the business side of Wander Giggles! This section covers everything you need to know about handling orders, setting your availability, and getting paid for your rentals.
Clear communication and proper planning are key to providing excellent service to families while maximizing your earnings as a provider.
Whether you’re new to the platform or looking to optimize your rental business, these guidelines will help you navigate the process smoothly.
When an Order Comes Through
Notification
When an order comes through, you'll receive a WhatsApp message and an email. Make sure to respond within 2 hours by either approving or declining it.
Approval & Preparation
Once you've approved an order, it's time to get things ready for the family! Make sure the baby gear is clean, fully functional, and ready to go. Double-check that all accessories and attachments are included.
Coordination
Coordinate the delivery or pickup with us, and keep the lines of communication open. Let us know when the gear is ready for pickup and answer any questions we might have.
Order Fulfillment Timeline
Order notification received via WhatsApp & email
Respond within 2 hours (approve or decline)
Prepare gear: clean, check functionality
Coordinate delivery/pickup with family
Complete rental transaction
A little extra attention now makes for a smooth, happy experience for both you and the family. Remember, every order is a chance to shine and help a family enjoy stress-free travel!
Managing Your Availability
When you open your schedule, you’ll see time slots for each day — these represent the times you’re available to lease gear.
Maximize Your Availability
We recommend marking as many time slots as you can. The more availability you share, the higher the chance of receiving rental orders!
- Open your schedule regularly
- Mark multiple time slots each day
- Keep your calendar up-to-date
Holiday Mode & Declining Orders
If you won’t be offering rentals on certain dates, you can use the “Availability” button to block off those days.
- Use Holiday Mode for planned absences
- Decline orders only when necessary
- Provide clear reasons when declining
Setting your availability carefully is important because rental requests are matched to the dates and times you provide. When families search for baby gear, they select the times they need it. By keeping your schedule up-to-date and accurate, you can avoid rejections and maximize the number of rental requests you receive.
Important: If you need to decline an order, make sure to share a brief reason. Clear communication helps keep the rental process smooth and stress-free for everyone. Frequent rejections can lead to frustration for all parties involved, and may affect your reputation on the platform — so it’s always best to manage availability carefully.
Getting Paid
Being a Wander Giggles Provider means your work is rewarded each month. Here’s how our payment system works:
Your Monthly Earnings
Full Price – 50% Fee
You’ll receive the full rental price minus a 50% service fee.
Example: For a SAR 100 rental, you earn SAR 50
To make sure your payment reaches you smoothly, double-check that your bank information in your profile is correct and up-to-date.
If anything seems unclear or you have questions about a payment, our support team is always ready to help. Just reach out, and we’ll guide you through the details so everything makes sense.